Sending Final Documents to Complete the UCSB Enrollment Process

University of California, Santa Barbara Fall 2021

Sending Final Documents to Complete the

UCSB Enrollment Process

We thank you for your patience as you complete the documentation process for Admissions and

prepare to enroll at UC Santa Barbara. We assure you that our staff will work with you to resolve any

issues pertaining to missing documents. It is critical to our process that all required documents are

posted to your UCSB Applicant Portal so your future enrollment and course registration can move

forward smoothly.

Please do not send duplicate emails regarding any missing records. All inquiries should be sent directly

to [email protected].edu. All inquiries to the Office of Admissions should include your UCSB Perm

number or your UC Application ID number.

Frequently Asked Questions

1. Where do I look to check which documents are missing?

Please log into your Admissions Portal and review the “transcripts” and “test scores” tabs to check

which documents are missing. Documents are considered official only when they are received

directly from the school or testing agency.

“Self-reported,” “Partial,” “unofficial,” or “missing” documents are not official and are not sufficient

to process enrollment (see FAQ below for more information). Official transcripts can be submitted

electronically by your school using Parchment, eSCRIP-SAFE, Credential Solutions, eTranscript CA,

Kiteworks, SCOIR, or sent by physical mail. Please contact your school or the testing agency

immediately and have official copies of missing, partial, or self-reported documents sent to:

Office of Admissions

UC Santa Barbara

1210 Cheadle Hall

Santa Barbara, CA 93106-2014

If you are not planning to attend UC Santa Barbara in the fall or if you have questions about this

request, you may contact the Office of Admissions at [email protected].

2. How do I send documents to UCSB?

We prefer that schools send transcripts through approved electronic vendors:

• Credentials Solutions/eSCRIP-SAFE

• eTranscript CA

• JST DoD Military Transcripts

• Parchment Exchange

• SPEEDE

• Kiteworks

• SCOIR

• National Student ClearingHouse

University of California, Santa Barbara Fall 2021

OR schools can send official transcripts through U.S. mail, FedEx, etc. Our mailing address is:

UCSB Office of Admissions

1210 Cheadle Hall

Santa Barbara, CA 93106-2014

3. My document(s) are marked as missing, but I know my school sent it. What should I do?

Occasionally documents are received by our office that we were not able to match to a specific

student’s record. This can be due to the way the name is formatted or differences in the formatting

of dates. If you believe you have already sent your electronic documents and you have your

electronic receipt, please send a copy of your receipt with the tracking number to

[email protected].edu and we will recheck our files and attempt to match the document to your

student record.

If you do not have a confirmation/tracking number or your transcripts were sent long ago on paper,

you may need to request that an additional copy be sent to us.

Admitted students who enroll at UCSB for fall had a transcript deadline of July 1. All enrolling

students (first-years and transfers) must send us a copy of their high school transcript. Final transcripts

must come directly from the school, including grades 9-12 and a graduation date (e.g., June 12,

2021). "Class of 2021" is not acceptable. A list of required transcripts from any high school and/or

college will be posted in your UCSB Applicant Portal.

4. My college courses appear on my high school transcript. Do I still need to send the college

transcript?

Yes. We need a complete educational record for each student. If you took any college courses

before enrolling at UCSB, you must have the official college transcript(s) sent. When your transcripts

are all received, they are reviewed for credit at UCSB.

5. Why is my document marked as a “partial” transcript?

The most common reason a transcript may be marked “partial” is if the high school date of

graduation is not listed correctly, final grades are not posted, or “incomplete” grades are present on

the transcript.

Final high school transcripts must come directly from the school, including grades 9-12 and a

graduation date (e.g., June 12, 2021). "Class of 2021" is not acceptable.

Transcripts from a community college or other four-year institution must include the final grades from

the last quarter/semester completed.

We prefer that schools send transcripts through approved electronic vendors (see list above).

6. I am a transfer student. Why do I need to send my high school transcript?

Transfer students must submit either a full UC IGETC certification (only for California Community

College transfers) OR an official high school transcript. One or the other is required.

Be aware that at most community colleges, IGETC is not automatically evaluated and must be

requested by the student. Only community colleges can certify IGETC; UC does not do IGETC

certifications.

University of California, Santa Barbara    Fall 2021 
 
Completing IGETC does NOT automatically mean it will be on your transcript. Each community 
college does this differently, so check with your college to find out how to get your IGETC 
Certification sent to us.  
 
When your transcripts are all received, they are reviewed for credit at UCSB. In addition to unit 
value, we are doing your first graduation check and assessing whether you satisfied any General 
Education requirements prior to enrolling at UCSB. Students who present a full UC IGETC Certification 
are not required to submit the high school record because their General Education pattern is 
fulfilled by IGETC. All others are assessed for General Education requirements (specifically languages 
other than English) that may have been completed in high school. Only a full UC IGETC certification 
will waive the high school transcript requirement. 
 
7.  I need to send exam scores. How do I do that? 
 
If scores were mailed, we are aware that sending official test scores through the mail may take extra 
time—your immediate attention to missing test scores will help us clear missing results from your 
portal. 
 
•  Advanced Placement (AP): Students must order their AP exam results from the College 
Board. Be sure to specify in the request all years in which you took exams. 
 
•  Duolingo: Duolingo English test exam results may be requested here. 
 
•  International Baccalaureate (IB) Scores or IB Diploma: Students must order their IB exam 
results from the IBO. It is best to select electronic delivery and the university will download the 
score. 
 
•  IELTS: We have worked with IELTS to allow for official test scores to be downloaded by UCSB. 
Please share your Test Report Form ID number with us, located on the bottom right hand side 
of the score report. You can share this in an email to [email protected] from the email 
address you used to create your UC Application. Please include your full name and 
application ID in the email as well. 
 
•  TOEFL: Students must order their TOEFL exam results from ETS. Your scores are valid for 2 years 
after your test date. 
 
8.  SAT/ACT 
 
UCSB will not use SAT/ACT scores in our selection process through 2024. All applicants to UC have the 
option to submit scores, which may be used for appropriate course placement once enrolled at the 
university. 
 
•  Sending SAT Scores 
•  Sending SAT subject exam scores 
•  Sending ACT Scores 
 
 
 
 
Thank you for your prompt attention to clear up any missing documents. Failure to comply in sending 
required documents could jeopardize your enrollment so please do not hesitate to contact us at 
[email protected].edu if you anticipate any problems in obtaining required documents.  
 
We look forward to seeing you on campus! 